Terms of Service

1. Introduction

Welcome to Nullbyte ("Company", "we", "our", "us"). These Terms of Service ("Terms") govern your use of nullbyte.com.au ("Website") and all software development, maintenance, and support services ("Services") provided by Nullbyte.

2. Acceptance of Terms

By accessing our Website and/or engaging our Services, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access our Website or use our Services.

3. Services

3.1 Service Description

• Software development services
• Maintenance and support services
• Subscription-based development services
• Additional services as agreed upon in written contracts

3.2 Project Agreements

Each project will be governed by a separate written agreement specifying:

• Project scope
• Deliverables
• Timeline
• Payment terms
• Specific requirements and specifications

4. Fees and Payment

4.1 Payment Terms

• Payment schedules will be outlined in individual project agreements
• A non-refundable deposit of 25-30% may be required before work begins
• Invoices are payable within 14 days unless otherwise specified

4.2 Subscription Services

• Subscription fees are billed according to the selected plan
• Fees are due in advance of the service period
• Subscription terms and conditions will be specified in separate service agreements

5. Intellectual Property

5.1 Client Materials

• Clients retain all rights to their original materials and content
• Clients must have proper rights to all materials provided to Nullbyte

5.2 Deliverables

• Upon full payment, clients receive specified rights to final deliverables
• Nullbyte retains rights to generic components, frameworks, and methodologies
• Specific IP rights will be detailed in individual project agreements

6. Confidentiality

• We maintain strict confidentiality of all client information
• Confidentiality terms are further detailed in project-specific agreements
• Neither party will disclose confidential information without written consent

7. Limited Liability

• Our liability is limited to the amount paid for services
• We are not liable for indirect, consequential, or incidental damages
• Specific liability terms may be modified in individual project agreements

8. Service Level Expectations

8.1 Support and Maintenance

• Response times and service levels will be specified in service agreements
• Support hours: Australian Eastern Standard Time (AEST)
• Emergency support terms defined in maintenance agreements

9. Modifications to Terms

We reserve the right to modify these Terms at any time. We will provide notice of significant changes by:

• Posting updates on our website
• Sending email notifications to active clients
• Updated Terms become effective 30 days after posting

10. Governing Law

These Terms are governed by the laws of Queensland, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of Queensland, Australia.

11. Contact Information

For any questions regarding these Terms, please contact us at:
Nullbyte
Website: nullbyte.com.au