Privacy Policy

1. Introduction

This Privacy Policy explains how Nullbyte ("we", "our", "us") collects, uses, and protects your personal information when you use our website (nullbyte.com.au) and our services.

2. Information We Collect

2.1 Information You Provide

Through our contact form, we collect:

• Name
• Email address
• Phone number
• Any additional information you choose to provide

2.2 Automatically Collected Information

We use PostHog analytics to collect:

• Browser type and version
• Operating system
• Pages visited and interaction data
• Device information
• IP address
• Time and date of visits
• Referring website addresses

3. How We Use Your Information

We use collected information for:

• Responding to your inquiries
• Providing requested services
• Improving our website and services
• Marketing and promotional communications (with consent)
• Analytics and website optimization
• Legal and regulatory compliance

4. Data Storage and Security

4.1 Storage

• Contact form submissions are stored in our CRM system
• Website analytics data is stored by PostHog
• We use industry-standard cloud hosting services

4.2 Security Measures

• SSL/TLS encryption for data transmission
• Secure access controls
• Regular security updates and monitoring
• Limited staff access to personal information

5. Data Sharing and Disclosure

We may share your information with:

• Service providers (CRM, hosting, analytics)
• Legal authorities when required by law
• Professional advisors (accountants, lawyers)

We do not sell your personal information to third parties.

6. Cookies and Tracking

• PostHog analytics cookies
• Essential functionality cookies
• You can control cookie preferences through your browser settings

7. Your Rights

Under Australian Privacy Principles, you have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt-out of marketing communications
• Submit complaints about our data handling

8. Children's Privacy

We do not knowingly collect information from children under 13. If you believe we have inadvertently collected such information, please contact us for removal.

9. International Data Transfers

Your data may be transferred and processed in countries outside Australia. We ensure appropriate safeguards are in place for such transfers.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by:

• Posting updates on our website
• Email notification for significant changes
• Changes become effective 30 days after posting

11. Contact Us

For privacy-related inquiries or to exercise your rights, contact us through:
Website: nullbyte.com.au

12. Compliance

This policy complies with:

• Privacy Act 1988 (Cth)
• Australian Privacy Principles
• Spam Act 2003
• Other applicable Australian privacy laws